Customer Service

We are Focus and an employment agency based in Roosendaal.

The company:

For our client, an international logistics and transport company, we are looking for a Customer Service Employee.

Are you customer-oriented and do you know how to come up with a solution for every problem?

Then you might be the one we’re looking for!


Overview: The Customer Service Employee is responsible for searching for and answering all possible questions and issues raised, with regard to the daily operation of the department, from both the internal and the external customer(s). He/she performs administrative work and processes documents and data according to the prescribed procedures in order to achieve the highest possible customer satisfaction.

Requirements:

  • Very good command of Dutch (English is an advantage)
  • Knowledge of the logistics industry (warehouse processes, transport documents, etc.);
  • Proactive and analytical thinking;
  • Collaboration skills;
  • Preferably experience in customer service, sales or similar role or experience in a logistics environment.

What do we offer?

  • Full-time job in one shift;
  • A pleasant working atmosphere with accompanying colleagues;
  • Salary between €2200 – 2900 depending on experience;
  • Possibility of development and long-term cooperation.

Does this sound like something for you?